Privacy Policy for CoralPortfolio.com
1. Introduction
CoralPortfolio.com (“we,” “our,” or “us”) is committed to safeguarding the privacy and personal data of all visitors, users, and customers who interact with our website and services. We uphold the highest standards of data protection and privacy in accordance with global frameworks such as the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”). This Privacy Policy outlines how we collect, use, store, disclose, and protect your information when you engage with coralportfolio.com.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all individuals who access or use our website, coralportfolio.com, and related services. For the purposes of applicable data protection laws, CoralPortfolio.com is the data controller, which means we determine the purposes and means of processing your personal data.
If you have any questions about this policy or our data processing practices, please contact us at: [email protected].
3. Categories of Data Processed
We collect and process the following categories of personal data, depending on the nature of your engagement with our website or services:
a) Usage Data: This includes information such as your browser type and version, IP address, referring URLs, session duration, date and time of access, and behavior on the site (e.g., clicks, scrolls, and pages visited).
b) Account Data: Provided when you register or create an account with us. This includes your full name, mailing addresses, email address, phone number, and login credentials (if applicable).
c) Profile Data: Includes behavioral preferences, customer history, purchase records, completed transactions, and user-generated content or reviews.
d) Communication Data: Encompasses records of any support requests, general inquiries, or correspondence between you and CoralPortfolio.com, including contact history and troubleshooting inquiries.
e) Technical Data: Covers information about the device used to access our services, such as device type, operating system, system configuration information, screen resolution, unique device identifiers, and language settings.
f) Transaction Data: Involves information relating to purchases made through or facilitated by coralportfolio.com, including billing addresses, transaction histories, payment confirmation, and delivery details.
g) Preference Data: Includes your subscriptions to newsletters, consent for marketing communications, customized content preferences, and product interest profiles.
4. Legal Bases for Processing
We process your personal data under the following lawful bases as defined by the GDPR:
– Contractual Necessity: When processing is essential to deliver services you’ve requested (e.g., account setup, order fulfillment).
– Legitimate Interests: For internal administrative purposes, fraud prevention, enhancing site functionality, and ensuring network and information security—balanced against your rights and interests.
– Legal Obligations: To comply with applicable legal or regulatory requirements.
– Consent: In matters where you have explicitly provided consent, such as receiving marketing communications. You may withdraw consent at any time.
For users protected under the CCPA, we do not sell personal information. If we ever develop relationships falling within the definition of “sale” under CCPA, your explicit opt-out will be honored.
5. Your Rights
Under the GDPR and CCPA, you are entitled to the following rights regarding your personal data, subject to limitations as provided by law:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right of Rectification: You may ask us to correct inaccuracies in your personal data.
– Right of Erasure: You may request deletion of your data where lawful grounds exist.
– Right to Restriction: You may request limits on how we process your data in specific circumstances.
– Right to Data Portability: Where applicable, you may receive your data in a structured, commonly used, machine-readable format.
– Right to Object: You may object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please email [email protected] with a clear request and sufficient information to verify your identity. We aim to respond without undue delay.
California residents additionally have the right to opt-out of selling or sharing of their data (where applicable), to know what categories of personal data are collected and disclosed, and to be free from discrimination for exercising privacy rights.
6. Security Measures
We implement and maintain reasonable technical, physical, and organizational measures to protect your personal data from unauthorized access, disclosure, loss, misuse, or alteration. These measures include, but are not limited to:
– End-to-end encryption for sensitive data.
– Role-based access controls for internal personnel.
– Routine data backups with secure storage protocols.
– Staff privacy training and compliance certification.
While no data storage or transmission system can guarantee absolute security, we are committed to employing industry-standard safeguards to protect your information.
7. International Transfers
Where we transfer your data outside of the European Economic Area (EEA) or other jurisdictions with insufficient data protection regulations, such transfers will be governed by legally recognized mechanisms such as Standard Contractual Clauses or other appropriate safeguards as permitted under GDPR.
We ensure regional compliance requirements are met and that equivalent protections are applied to your data regardless of where it is processed.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it is processed or as required by legal, regulatory, or contractual obligations. Specific retention periods include:
– Account Data: Retained as long as the account remains active and for a period of up to seven years thereafter for legal retention purposes.
– Transaction Data: Retained for seven years to comply with financial and auditing requirements.
– Communication and Support Data: Retained for up to three years from the date of the last communication.
– Website Usage Data and Analytics: Retained for a maximum of 26 months.
In determining retention periods, we consider lawful obligations, the nature of the data, and the risk of harm from unauthorized use or disclosure.
9. Cookie Policy
Our website, coralportfolio.com, uses cookies and similar tracking technologies to collect information about your visit. Cookies help us provide a more personalized experience, analyze web traffic, and optimize performance.
We categorize cookies as follows:
– Essential Cookies: Required for core functionality such as security and accessibility.
– Functional Cookies: Aid in remembering your preferences and user choices.
– Analytics Cookies: Help in understanding how users interact with our website for improvements.
– Performance Cookies: Enhance site speed, responsiveness, and user flow.
10. Cookie Management and Compliance
Visitors from the European Union will be presented with a cookie consent banner upon initial visit to coralportfolio.com. You have the ability to accept or reject non-essential cookies, and you may change your preferences at any time through the site’s cookie management tool.
Visitors from California may also opt-out of the information collection using cookies that meet the definition of “selling” or “sharing” personal data. Instructions are provided in our Cookie Settings pop-up.
Your browser settings may also be configured to limit or block cookies, but such action might impact core functionality of the website.
11. Children’s Privacy
CoralPortfolio.com is not directed toward children under the age of 13. We do not knowingly collect personal data from children below this age. If we become aware that a child has provided us with personal information without verifiable parental consent, we will take steps to delete such information from our records without delay.
If you believe a child has provided us with personal data, please contact us immediately at [email protected].
12. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time in response to evolving legal, technical, or business developments. Users will be notified of material changes via website notices or other reasonable channels. Continued use of coralportfolio.com constitutes your acknowledgment and acceptance of any changes to the policy.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, your personal data, or our privacy practices, please contact us at:
[email protected]
Compliance Assurance
CoralPortfolio.com is committed to upholding a privacy-centric environment where your personal data is treated with respect, responsibility, and transparency. If you have concerns about your privacy rights or our compliance with applicable data protection laws, we encourage you to reach out directly to our team at the contact address above.